LendInvest has reassured investors that it is ‘business as usual’ for the platform even though the platform has temporally instructed all its London-based staff to work remotely in response to the coronavirus.
The platform said that its cloud-based infrastructure means that it is fully capable of remaining ‘open for business’ even when its office is empty, adding that its staff are still contactable via their usual telephone numbers and email addresses.
Read more: Coronavirus could boost P2P returns
“This was not a decision we have taken lightly but we are well prepared for it,” LendInvest said in a blog post on its website.
“Over the past few weeks, we have been encouraging remote working and put in place arrangements to move quickly in the event that this was to happen.
“We have now actioned a pre-prepared, company-wide plan. The plan includes measures to continue operating as normal, not only as a team but with all of our third-party service providers too.
“All customers are able to communicate with us as usual and should experience no difference in the speed and quality of service they typically receive from us.
“We have notified customers of the temporary measures we have taken as a business and will continue to keep them updated as the situation progresses.”