RateSetter has said it is focused on servicing Innovative Finance ISA (IFISA) demand despite the coronavirus outbreak.
The peer-to-peer lender said the pandemic coincides with the busiest time of year but its service levels will not be affected.
“This outbreak also coincides with the upcoming ISA deadline, the busiest time of year for investing on RateSetter,” Rhydian Lewis (pictured), chief executive of RateSetter, said in a note to investors.
“We remain focussed on servicing this ISA demand at this time as we are sure that, even now, many investors will be making the most of their tax-free allowance either side of 5 April.”
Lewis said the platform intends to keep access to its products open amid the volatility, adding that P2P lending is an investment and not a savings product.
“As a responsible employer, we have already changed our working patterns and deployed our business continuity planning to keep things moving as normal,” he said.
“Normal means continuing to deliver stable returns to our investors and credit to borrowers – stable investments and the supply of credit can play an even more important role in these times.”
It comes as RateSetter said last week that it was reducing lending to prioritise withdrawals, which are taking longer due to more demand from investors amid the market uncertainty.