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Peer2Peer Finance News | July 19, 2018

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Capgemini

Collaborate or compete?

May 10, 2018 |

Peer-to-peer lenders are getting increasingly involved with the very incumbents they set out to disrupt. Is this the key to the P2P industry’s future or the path to its demise?

IN THE tech-forward 21st century, the answer to the age-old … Read More

From disruptors to partners: Fintechs need traditional firms to survive

February 27, 2018 |

THE INNOVATIVE fintech firms that have revitalised the financial services sector now rely on finding a partner from the traditional financial institutions in order to succeed.

The World Fintech Report 2018 from consulting firm Capgemini and corporate networking website LinkedIn … Read More

Brand loyalty highest in financial services

December 5, 2017 |

CONSUMERS’ loyalty to brands they use or visit frequently is highest in the financial services sector, research suggests.

Loyalty to financial services brands was highest in all nine of the countries surveyed, coming ahead of retail, automotive and telecom brands.

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Internet firms “set the bar” for customer service

June 28, 2017 |

INTERNET services companies are setting an example to other industries of how to treat customers, a new report has found.

A Capgemini Consulting global survey of more than 3,300 consumers and 450 executives at the companies that serve them revealed a gap between … Read More